Dear Lena, Barbara, and Tod,

Thank for the information on Dell’s CSR policy, in particular, Dell’s approach to corrective measures and worker/management training. The information is useful for us to make sense of the processes that you are working with. Nevertheless, at this point, we are also very disappointed:

1. Transparency on Corrective Actions

As far as we can understand, Dell does not agree to give any precise information about the labor situation at specific suppliers in southern China.

We have explained several times that we are interested to hear from you concrete details about the situation at ten factories based in the Pearl River Delta in Guangdong province. These surveyed ten factories are:

  1. Yonghong Electronics (Shenzhen) – Dell has suspended its order

  2. Volex Cable Assembly (Zhonghsan) – 1st tier supplier

  3. Delta Electronics (Dongguan) – 1st tier supplier

  4. Plato Electronics (Shenzhen)

  5. Chicony Electronics (Dongguan)

  6. Primax Electronics (Dongguan)

  7. Tyco Electronics (Dongguuan)

  8. Minfeng Plastic products (Dongguuan)

  9. Yixin Plastics and Electronics (Dongguan)

  10. Gloryfaith PCB Co., Ltd. (Jiangmen)

We believe that new insights drawn from these specific cases would help us to improve worker’s conditions, while Dell’s monitoring approach is inadequate in addressing the problems of workers’ rights violations.

We are aware that in-depth discussions about these specific factories call on trust between us and Dell. Let us share and exchange the much-needed information in good faith. A constructive social dialogue with non-governmental organizations (NGOs) and worker representatives is a prerequisite for DELL to seriously engage in CSR issues.

2. Workers’ training

Dell has placed the EICC awareness program and management/worker’s training a top priority in its 2007 CSR policy. However, it remains unclear to us what and how exactly you plan to do to achieve your stated goal of sustainability.

In our view, workers’ exercise of their legal rights, on top of auditing and monitoring, is crucial for sustainable production. Let us highlight two points below:

23 July 2007

Dear Lena, Barbara, and Tod,

Thank for the information on Dell’s CSR policy, in particular, Dell’s approach to corrective measures and worker/management training. The information is useful for us to make sense of the processes that you are working with. Nevertheless, at this point, we are also very disappointed:

1. Transparency on Corrective Actions

As far as we can understand, Dell does not agree to give any precise information about the labor situation at specific suppliers in southern China.

We have explained several times that we are interested to hear from you concrete details about the situation at ten factories based in the Pearl River Delta in Guangdong province. These surveyed ten factories are:

  1. Yonghong Electronics (Shenzhen) – Dell has suspended its order

  2. Volex Cable Assembly (Zhonghsan) – 1st tier supplier

  3. Delta Electronics (Dongguan) – 1st tier supplier

  4. Plato Electronics (Shenzhen)

  5. Chicony Electronics (Dongguan)

  6. Primax Electronics (Dongguan)

  7. Tyco Electronics (Dongguuan)

  8. Minfeng Plastic products (Dongguuan)

  9. Yixin Plastics and Electronics (Dongguan)

  10. Gloryfaith PCB Co., Ltd. (Jiangmen)

We believe that new insights drawn from these specific cases would help us to improve worker’s conditions, while Dell’s monitoring approach is inadequate in addressing the problems of workers’ rights violations.

We are aware that in-depth discussions about these specific factories call on trust between us and Dell. Let us share and exchange the much-needed information in good faith. A constructive social dialogue with non-governmental organizations (NGOs) and worker representatives is a prerequisite for DELL to seriously engage in CSR issues.

2. Workers’ training

Dell has placed the EICC awareness program and management/worker’s training a top priority in its 2007 CSR policy. However, it remains unclear to us what and how exactly you plan to do to achieve your stated goal of sustainability.

In our view, workers’ exercise of their legal rights, on top of auditing and monitoring, is crucial for sustainable production. Let us highlight two points below: